Terms of Service

Effective Date: October 30, 2026

This English version is provided for reference only. In the event of any discrepancy between this translation and the Korean version, the Korean version shall prevail.

Article 1 (Purpose)

These Terms of Service set forth the rights, obligations, and responsibilities of SMIM Inc. (the "Company") and Members, and other necessary matters, in connection with the use of the online services (the "Service") provided through DAILYDUCK (https://www.dailyduck.com) and its related mobile applications operated by the Company.

Article 2 (Definitions)

The terms used in these Terms are defined as follows.

"Service" means all online services through which the Company sells and provides fandom-related products to Members via the Site and provides related information.
"Site" means the website (https://www.dailyduck.com) and mobile applications through which the Company operates the Service.
"Products" means goods and services sold by the Company through the Service, classified as follows.
1. "Store Products": goods such as merchandise that the Company sources from Seller Members or others, or produces itself, and sells
2. "Support Products": fan support services sold and provided by the Company, such as outdoor advertising, café events, and coffee trucks, and products made individually according to a Member's order
"Member" means a person who agrees to these Terms, enters into a service agreement with the Company, and uses the Service.
"Seller Member" means a member who enters into a separate agreement with the Company under the "DAILYDUCK Seller Terms of Service" and registers products through the Seller Admin or supplies or proposes products to the Company. Products registered by Seller Members are supplied to the Company by the Seller Member and sold in the Company's name and under the Company's responsibility, and Seller Members are not parties to any sales or service contract concluded with Members. The rights and obligations between Seller Members and the Company are governed by the "DAILYDUCK Seller Terms of Service," which take precedence over these Terms.
"Seller Admin" means the management page provided by the Company that allows Seller Members to register and manage product information.
"ID" means the email address designated by a Member for identification and use of the Service.
"Password" means the combination of letters and numbers chosen by a Member to confirm that the Member matches the ID and to protect confidentiality.
"Posts" means all information posted by a Member on the Service, including text, photos, videos, and reviews.

Article 3 (Posting and Amendment of Terms)

The Company shall post the contents of these Terms, together with its company name, representative's name, business address, telephone number, email address, business registration number, mail-order business registration number, and personal information manager, on the initial screen of the Service so that Members can easily view them. However, the contents of these Terms may be made available through a linked page.
The Company may amend these Terms to the extent that such amendments do not violate relevant laws, including the Act on the Regulation of Terms and Conditions, the Act on the Consumer Protection in Electronic Commerce, etc. (the "E-Commerce Act"), and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (the "Information and Communications Network Act").
When amending these Terms, the Company shall announce the effective date and reasons for the amendment together with the current Terms from 7 days before the effective date until the day before the effective date. However, if the amendment is unfavorable to Members, the Company shall announce it from 30 days in advance and shall separately notify Members by electronic means such as registered email or a consent window upon login.
If the Company, when announcing or notifying under the preceding paragraph, clearly informs Members that failure to express refusal within the notice period will be deemed acceptance, and a Member does not expressly refuse, the Member shall be deemed to have agreed to the amended Terms.
If a Member does not agree to the amended Terms, the Member may terminate the service agreement.
The amended Terms shall apply only to contracts concluded on or after the effective date, and the Terms prior to amendment shall apply to contracts concluded before then. However, if a Member who has already concluded a contract sends notice to the Company within the notice period that the Member wishes the amended Terms to apply and obtains the Company's consent, the amended Terms shall apply.

Article 4 (Interpretation of Terms)

The Company may set out specific matters regarding the purchase, cancellation, and refund of Products in separate usage policies or on product detail pages, and where such matters differ from these Terms, they shall take precedence. However, any provision less favorable to Members than relevant laws shall have no effect.
Matters not stipulated in these Terms and the interpretation of these Terms shall be governed by relevant laws, including the E-Commerce Act and the Act on the Regulation of Terms and Conditions, or by commercial practice.

Article 5 (Conclusion of Service Agreement)

The service agreement is concluded when a person wishing to become a Member (an "Applicant") agrees to these Terms, applies for membership, and the Company accepts the application.
The Company may refuse to accept, or subsequently terminate the service agreement for, any application falling under any of the following.
1. The Applicant has previously lost membership under these Terms, unless the Company has approved re-registration
2. The application uses another person's name or information
3. False information is provided or information required by the Company is not provided
4. The Applicant is under 14 years of age and applies without the consent of a legal representative
5. Acceptance is otherwise impossible due to reasons attributable to the Applicant, or the application violates relevant laws or these Terms
The Company may request identity verification through a specialized agency upon registration.
The Company may withhold acceptance if there is insufficient capacity in service-related facilities or there are technical or operational problems.
If the Company does not accept or withholds acceptance under Paragraph 2 or 4, it shall, in principle, notify the Applicant.
The service agreement is concluded at the time the Company indicates completion of registration in the application process.
The Company may restrict Members' use by age to comply with age standards under relevant laws, including the Youth Protection Act.

Article 6 (Changes to Member Information)

If any information provided at registration changes, the Member shall update it on the profile management screen of the Service. The Company shall not be responsible for any disadvantage arising from a Member's failure to update such information.

Article 7 (Protection of Personal Information)

The Company shall endeavor to protect Members' personal information in accordance with relevant laws, including the Personal Information Protection Act and the Information and Communications Network Act, and the relevant laws and the Company's Privacy Policy shall apply to the protection and use of personal information.
The Company may entrust the processing of Members' personal information to third parties to the extent necessary to perform contracts, such as delivering Products and performing Support Products, and shall disclose the entrusted parties and the entrusted tasks in its Privacy Policy.
The Company's Privacy Policy does not apply to linked sites other than the Company's official site.

Article 8 (Management of ID and Password)

Members are responsible for managing their ID and password and shall not allow any third party to use them.
The Company may restrict the use of a Member's ID if it poses a risk of personal information leakage, is antisocial or contrary to public morals, or may be mistaken for the Company or its operators.
If a Member becomes aware that their ID or password has been stolen or is being used by a third party, the Member shall immediately notify the Company and follow the Company's instructions.
The Company shall not be responsible for any disadvantage arising from a Member's failure to give notice under Paragraph 3 or to follow the Company's instructions.

Article 9 (Notices to Members)

Unless otherwise provided in these Terms, the Company may give notice to a Member by the email, text message, app push notification, or other means registered by the Member.
For notices to all Members, the Company may substitute the notice under Paragraph 1 by posting on the Service's notice board for at least 7 days. However, matters that significantly affect a Member's own transactions shall be notified individually.

Article 10 (Obligations of the Company)

The Company shall not engage in any act prohibited by relevant laws and these Terms or contrary to public morals, and shall do its best to provide Products and the Service continuously and stably.
As the seller of Products, the Company bears the obligations of a mail-order business operator under relevant laws, including the E-Commerce Act, with respect to product labeling and advertising, performance of contracts, withdrawal of subscription, refunds, and the like.
The Company shall maintain a security system to protect personal information (including credit information) so that Members can use the Service safely, and shall publish and comply with its Privacy Policy.
The Company shall maintain the personnel and systems necessary to properly handle Members' complaints or requests for damage relief, and where opinions or complaints raised are deemed justified, shall handle them and inform the Member of the process and results by email, text message, telephone, or other means.
Notwithstanding Paragraph 4, the Company has no obligation to reply where an opinion or complaint raised by a Member concerns matters that can be checked at any time on the Service, such as help pages, FAQs, product pages, or usage policies, or where the opinion or complaint is anonymous.

Article 11 (Obligations of Members)

Members shall not engage in any of the following acts.
1. Registering false information when registering, changing member information, or ordering Products
2. Stealing another person's information
3. Unauthorized alteration of information posted by the Company
4. Transmitting or posting information (such as computer programs) other than that designated by the Company
5. Infringing the copyrights, portrait rights, or other intellectual property rights and rights of the Company or third parties
6. Damaging the reputation of, or interfering with the business of, the Company or third parties
7. Disclosing or posting obscene or violent messages, images, audio, or other information contrary to public order and morals on the Service
8. Using the Service for commercial purposes without the Company's consent, or fraudulently purchasing Products in bulk for resale
9. Any other illegal or improper acts
Members shall comply with relevant laws, these Terms, usage policies, notices on product detail pages, and matters notified by the Company, and shall not engage in any other act that interferes with the Company's business.

Article 12 (Provision of Service)

The Service provided by the Company to Members is as follows.
1. Sale of Store Products and Support Products
2. Product search and information services
3. Payment services
4. Review posting and customer inquiry services
5. Any other services additionally developed by the Company or provided to Members through partnerships
The Company may divide the Service into certain ranges and set separate available hours for each range, in which case it shall announce this in advance.
The Company may temporarily suspend the Service in the event of maintenance, replacement, or failure of information and communications facilities, communication interruptions, or other substantial operational reasons, in which case it shall notify Members in accordance with Article 9. However, if there is an unavoidable reason that prevents prior notice, the Company may give notice afterward.
The Company may conduct regular maintenance if necessary for providing the Service, and the maintenance hours shall be as announced on the Service screen.

Article 13 (Changes to Service)

The Company may change all or part of the Service it provides if there are substantial operational or technical reasons.
If there is a change in the content, method of use, or hours of the Service, the Company shall post the reason for the change, the details of the changed Service, the date of provision, and other information on the initial screen of the Service before the change.
The Company may modify, suspend, or change all or part of the Service provided free of charge as necessary for its policies and operations, and shall not provide separate compensation to Members unless otherwise provided by relevant laws.
If a change or suspension of the Service affects the performance of a product purchase contract already concluded, the Company shall perform the contract as agreed or refund the payment in accordance with Article 24.

Article 14 (Provision of Information and Posting of Advertisements)

The Company may provide Members with information deemed necessary for using the Service through notices, email, or other means. Members may refuse to receive emails at any time, except for transaction-related information required by relevant laws and responses to customer inquiries. The Company shall not be responsible if a Member fails to receive necessary information due to such refusal.
If the Company intends to send commercial advertising information by email, text message, app push notification, or other means, it shall obtain the Member's prior consent.
The Company may post advertisements on Service screens, the website, emails, and the like.

Article 15 (Copyright and Management of Posts)

The copyright of Posts posted by a Member on the Service belongs to the author of such Posts.
Members' Posts may be exposed in search results, the Service, and related promotions, and may be partially modified, reproduced, or edited to the extent necessary for such exposure. In this case, the Company shall comply with the Copyright Act, and Members may at any time request deletion, making private, or other measures for their Posts through the customer center or management functions within the Service.
If the Company intends to use a Member's Posts in any manner other than as described in Paragraph 2, it shall obtain the Member's prior consent.
If a Member's Posts violate relevant laws, including the Information and Communications Network Act and the Copyright Act, the rights holder may request suspension of posting and deletion in accordance with the procedures prescribed by relevant laws, and the Company shall take action in accordance with relevant laws.
Even without a request from a rights holder, the Company may take temporary measures, deletion, or other actions for Posts if there are grounds to recognize infringement of rights or if the Posts violate the Company's policies or relevant laws.

Article 16 (Ownership of Rights)

Copyrights and intellectual property rights in the Service belong to the Company, excluding Members' Posts and works provided under partnership agreements.
The Company grants Members only the right to use the Service in accordance with the terms of use set by the Company, and Members may not transfer, sell, pledge as collateral, or otherwise dispose of their ID or the like.

Article 17 (Seller and Product Information)

The seller of all Products sold on the Service is the Company, and the Company, as a mail-order business operator under the E-Commerce Act, is the party to the sales or service contract with Members.
In accordance with relevant laws, the Company shall display on the Site its company name, representative's name, address, telephone number, email address, business registration number, mail-order business registration number, and other information.
Even if the name of a Seller Member, manufacturer, or brand is displayed on a product page, this is to indicate the origin of the Product, and the seller of the Product is the Company.

Article 18 (Purchase Application)

Members apply to purchase Products on the Service in the following manner.
1. Selecting Products and specifying options and quantities
2. Entering information necessary to perform the contract, such as the recipient's name, address, and contact information
3. Confirming these Terms, grounds for restriction of withdrawal of subscription, and costs to be borne, such as shipping fees
4. Selecting a payment method
The Company shall provide a procedure that allows Members to confirm, correct, or cancel their order before applying for purchase.

Article 19 (Conclusion of Contract and Order Stages)

A product purchase contract is concluded at the following times.
1. Store Products: when the Member applies for purchase and completes payment
2. Support Products: when, after the Member completes payment, the Company confirms the feasibility of performance, such as advertising media schedules and production availability, and confirms the reservation
Members may cancel an order directly on the Service before the Company begins preparing a Store Product for shipment or confirms the reservation of a Support Product, in which case the Company shall refund the full payment. Thereafter, Members must request a refund from the Company, and the Company shall handle the request in accordance with Articles 22 and 23 and the cancellation policy stated on the product page.
If, upon confirming the feasibility of performance, the Company determines that it is difficult to perform a Support Product, it shall not confirm the reservation, shall inform the Member of the reason, and shall refund the full payment.
Store Products are automatically deemed purchase-confirmed 7 days after delivery is completed. However, the Member's rights under Article 22, Paragraph 4 shall not be restricted even after purchase confirmation.
The Company may refuse to accept, or subsequently cancel its acceptance of, any application falling under any of the following, in which case it shall refund the full payment.
1. The application contains false information, omissions, or errors
2. Performance is impossible due to lack of stock, unavailability of media, or the like
3. A Member under the applicable age applies for a Product subject to age restrictions under relevant laws
4. Acceptance is otherwise deemed to significantly hinder the Company's technical operations
After the contract is concluded, the Company shall deliver the contract details, including order details, payment amount, and time of supply, to the Member by email, notification, or other means.
If a Member who is a minor concludes a contract without the consent of a legal representative, the minor or the legal representative may cancel the contract, except where cancellation is not permitted under relevant laws.

Article 20 (Payment)

Members may pay for Products by payment methods provided by the Company, such as credit card, bank transfer, or simple payment, and the Company may use electronic payment gateway services to process payments.
Members shall use payment methods in their own name, and any loss and liability arising from the unauthorized use of another person's payment method shall be borne by the Member.

Article 21 (Supply of Products)

Store Products: The Company shall ship Products in accordance with the scheduled shipping date or time of supply indicated on the product page.
Support Products: The Company shall perform in accordance with the schedule and method set out on the product page and in the contract (such as advertising period, placement location, and event date and time).
If supply is delayed, the Company shall inform the Member of the reason.
The Company shall not be responsible if supply is delayed or impossible due to reasons attributable to the Member, such as errors in recipient information entered by the Member or the Member's absence, and the cost of reshipment shall be borne by the Member.

Article 22 (Withdrawal of Subscription)

Members may withdraw their subscription within 7 days from the date of receiving the written contract details. However, if the supply of Products occurs later than the receipt of such document, Members may withdraw within 7 days from the date of receiving the Products or the commencement of supply.
Members' withdrawal of subscription is restricted in the following cases.
1. The Product is lost or damaged due to reasons attributable to the Member, except where the packaging has been damaged to check the contents of the Product
2. The value of the Product has significantly decreased due to the Member's use or partial consumption
3. The value of the Product has significantly decreased over time to the extent that resale is difficult
4. The packaging of a reproducible Product has been damaged
5. The provision of services has commenced
6. Where withdrawal is expected to cause serious and irreparable damage to the Company, such as for Products individually produced according to the Member's order, and the Company has separately notified the Member in advance and obtained the Member's written (including electronic) consent
For Products falling under Paragraph 2, Items 2 through 6, the Company shall clearly indicate such fact in a place easily recognizable by Members, such as the product page and packaging, or provide trial products, so that the exercise of the right of withdrawal is not hindered. If the Company fails to take such measures, the Member's withdrawal of subscription shall not be restricted.
Notwithstanding Paragraphs 1 and 2, if the content of a Product differs from its labeling or advertising or the contract is performed differently from its terms, Members may withdraw their subscription within 3 months from the date of receiving the Product, or within 30 days from the date they became aware or could have become aware of such fact.
For Support Products, media orders and production proceed after the Company confirms the reservation. Accordingly, where the Company has separately notified the Member in advance and obtained the Member's consent, withdrawal of subscription after the reservation is confirmed is restricted under Paragraph 2, Item 6. Even in this case, if the Company accepts a cancellation at the Member's request, the cancellation fee stated in advance on the product page shall be charged.

Article 23 (Effects of Withdrawal of Subscription)

If a Member withdraws their subscription, the Member shall return any Products already received, and the Company shall refund the payment within 3 business days from the date the Products are returned. Where there is nothing to return, such as services, the Company shall refund within 3 business days from the date of receiving the Member's expression of withdrawal.
The cost of returning Products shall be borne by the Member. However, in cases falling under Article 22, Paragraph 4, the cost shall be borne by the Company.

Article 24 (Cancellation of Contract Due to Company Circumstances)

If the Company becomes unable to supply a Product due to reasons such as the Product being out of stock, media circumstances, or force majeure, the Company shall inform the Member of the reason and refund the payment, and shall bear no further liability for compensation.

Article 25 (Termination of Service Agreement)

Members may apply to terminate the service agreement (withdraw membership) at any time through the My Information menu or other means, and the Company shall process the request in accordance with relevant laws.
If a Member terminates the service agreement, all of the Member's data shall be deleted immediately upon termination, except for information retained by the Company in accordance with relevant laws and the Privacy Policy. However, Posts registered by the Member are not automatically deleted and must be deleted by the Member before termination.
If there is a purchase contract for which supply or performance has not been completed, the Company may process the termination after the contract has been performed or cancelled.

Article 26 (Restrictions on Use)

If a Member violates the obligations under these Terms or interferes with the normal operation of the Service, the Company may restrict the Member's use of the Service in stages, including warnings, temporary suspension, permanent suspension, and termination of the service agreement.
Notwithstanding Paragraph 1, the Company may immediately impose permanent suspension if a Member violates relevant laws, such as identity theft and payment fraud in violation of the Resident Registration Act, provision of illegal programs and interference with operations in violation of the Copyright Act and the Computer Programs Protection Act, or illegal communications, hacking, distribution of malicious programs, and exceeding access rights in violation of the Information and Communications Network Act. In this case, any benefits obtained through the use of the Service shall also be forfeited, and the Company shall not provide separate compensation.
If a Member has not logged in for one year or more, the Company may convert the account to dormant status to protect member information, and dormant account information shall be stored separately.
Specific criteria for restrictions on use shall be set out in the usage policy, and the Company shall give notice in accordance with Article 9 when restricting use.
Members may file an objection to restrictions on use in accordance with the procedures set by the Company, and if the Company deems the objection justified, it may resume the Member's use of the Service.

Article 27 (Limitation of Liability)

The Company shall be exempt from liability if it is unable to provide the Service or Products due to reasons beyond its control, such as natural disasters, war, or circumstances of media companies or carriers.
The Company shall not be liable for any service disruption or damage caused by reasons attributable to the Member.
The Company shall not be responsible for the reliability or accuracy of Posts posted by Members.
The Company shall not be responsible for transactions made between Members or between a Member and a third party through the medium of the Service that are unrelated to the Company.
The Company shall not be liable in connection with the use of services provided free of charge unless otherwise provided by relevant laws.

Article 28 (Governing Law and Jurisdiction)

Lawsuits filed between the Company and Members shall be governed by the laws of the Republic of Korea.
Lawsuits concerning disputes between the Company and Members shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the Member's address at the time of filing, or, if there is no address, the district court having jurisdiction over the Member's place of residence. However, if the Member's address or residence is unclear at the time of filing, the competent court shall be determined in accordance with the Civil Procedure Act.
Notwithstanding Paragraph 2, for Members with an address or residence overseas, lawsuits concerning disputes between the Company and Members shall be subject to the jurisdiction of the Seoul Central District Court of the Republic of Korea.

[Addendum] (Effective Date)

These Terms shall apply from October 30, 2026.
The Terms prior to amendment shall apply to purchase contracts concluded before the effective date of these Terms.